The following message is a update from our last post. It is really sad that Reliv / MLMs do this to families. I guess the Bible was correct when it said, "The love of money is the root of all evil".
"I wanted to give you an update on our horrible Reliv experience! So, we bought the stuff from my mother-in-law at a 40% discount. She gave us her discount, telling us she wasn't trying to make money off of us. She also told us that it had a 30 day money back guarantee. Now that we've told her we don't want to take it anymore, that money back guarantee has disappeared! We're now being told that because we had a discount, we don't get the guarantee and we are stuck with $570 worth of products to sit in our basement. This is our family! We feel completely taken advantage of by our parents, yet all they can see is that we want our money back and it is going to cost them. After this they found someone to buy the unopened products from us. We brought up the money back guarantee for the opened products explaining that she could receive new products to replace what we used for 1 week. We were told well we opened them and no one would want them so we are out. They don't want to go through the company to get replacement products and we are stuck with the cost. I calculated it and with shipping and tax we're out $220 for using Reliv products for 1 week!!!
The lesson we learned - Don't do business with family! Never use Reliv products because even if the container says it has a guarantee, they will find a way out of paying you back. Reliv divides families!!!!"
My Response;
"I am really sorry to hear what happened with your family. Reliv does make it hard to get replacement products. You parents have to pay you back from their pockets and then they would need to try and get replacements from Reliv. I think they have send the empty containers back or something like that. Granted this is no excuses but this is how Reliv makes people keep the products rather than returning them.
If this wasn't your parents, I would have suggested that you call Reliv directly and complain but at this point, no since in causing problems for your parents."
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